We have to realize only in communication, in real knowledge, in real reaching out, can there be an understanding that there's humanity everywhere, and that's what I'm trying to do.

I've worked very hard in this book to keep the lines of communication open. I don't want to turn someone away from this information for partisan political reasons.

After all, it's the future of business communication that we're looking toward.

By and large, the critics and readers gave me an affirmed sense of my identity as a writer. You might know this within yourself, but to have it affirmed by others is of utmost importance. Writing is, after all, a form of communication.

To conclude: good journalism is one of the models of good conversation and communication in the wider social context.