Avon invented the concept of direct marketing and direct selling beauty. And that's still very valid to us. We'll have a firm that will be around for another 114 years as strongly as it was the first 114.

A representative is free delivery she's a personal beauty consultant. Some people want that high touch.

The game in beauty is changing so much, if your product isn't high tech or can't make a unique performance claim - plump your lips, reduce your lines, look glossy, and stay on for 24 hours - you can't go to market today. I'm not just talking about a $20 lipstick, but a $5 lipstick!

There are two ways to worry words. One is hoping for the greatest possible beauty in what is created. The other is to tell the truth.

I think the 1970s will always be the decade for me. Obviously, I grew up in that era, but the beauty standard was touchable, kissable.