Look at growth, look at how much time people spend on the Net and look at the variety of things that they are doing. It's all really good, so I am actually encouraged by the fundamentals that underlie usage growth on the Net.

What we've gone through in the last several years has caused some people to question 'Can we trust Microsoft?'

We don't have a monopoly. We have market share. There's a difference.

Definition of a Statistician: A man who believes figures don't lie, but admits than under analysis some of them won't stand up either.

Business can be a source of progressive change.