Art is the beautiful way of doing things. Science is the effective way of doing things. Business is the economic way of doing things.

Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.

If people in the media cannot decide whether they are in the business of reporting news or manufacturing propaganda, it is all the more important that the public understand that difference, and choose their news sources accordingly.

I am just absolutely convinced that the best formula for giving us peace and preserving the American way of life is freedom, limited government, and minding our own business overseas.

The competitor to be feared is one who never bothers about you at all, but goes on making his own business better all the time.