Advertising is a business of words, but advertising agencies are infested with men and women who cannot write. They cannot write advertisements, and they cannot write plans. They are helpless as deaf mutes on the stage of the Metropolitan Opera.

If we must have a tyrant, let him at least be a gentleman who has been bred to the business, and let us fall by the axe and not by the butcher's cleaver.

In day-to-day commerce, television is not so much interested in the business of communications as in the business of delivering audiences to advertisers. People are the merchandise, not the shows. The shows are merely the bait.

In the end, all business operations can be reduced to three words: people, product, and profits.

The true measure of the value of any business leader and manager is performance.