Doug Coupland
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Most people have no idea how to politely answer a phone. The English do, and it's been their only major business advantage for the past two centuries.
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The real killers in the business world aren't the ones who aim for the top, it's the ones who aim for two notches below the top.
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Canadians can easily 'pass for American' as long as we don't accidentally use metric measurements or apologize when hit by a car.
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If God drives a car, He'd drive a 1973 Ford LTD Brougham sedan with a claret-colored vinyl roof, with oxblood leather upholstery and an opera window.
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If you don't change, then what's the point of anything happening to you?