The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organisation, our organisation will continue to experience dramatic changes far beyond our control.

Hopelessness has surprised me with patience.

Even though worker capacity and motivation are destroyed when leaders choose power over productivity, it appears that bosses would rather be in control than have the organization work well.

Too many problem-solving sessions become battlegrounds where decisions are made based on power rather than intelligence.

When leaders take back power, when they act as heroes and saviors, they end up exhausted, overwhelmed, and deeply stressed.