The purpose of a business is to create a customer.

We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.

The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.

Company cultures are like country cultures. Never try to change one. Try, instead, to work with what you've got.

The most important thing in communication is hearing what isn't said.