We should never denigrate any other culture but rather help people to understand the relationship between their own culture and the dominant culture. When you understand another culture or language, it does not mean that you have to lose your own culture.

That was always my frustration with so many of these shows, because design is not an ambush... it's a relationship. You have to know how people move and live and work to be able to design for them.

I met my grandfather just before he died, and it was the first time that I had seen Dad with a relative of his. It was interesting to see my own father as a son and the body language and alteration in attitude that comes with that, and it sort of changed our relationship for the better.

What we have now is doctors who are actually better technically at what they're doing in their specialty than 30 or 40 years ago, but we lost the relationship, when the doctor would look people in the eye and say, 'I care about you. We can do this together.'

I hope that anyone I worked with wouldn't exploit our relationship.