James Cash Penney
  • The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.

  • Success cannot come from standstill men. Methods change and men must change with them.

  • The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

  • Success will always be measured by the extent to which we serve the buying public.

  • The greatest teacher I know is the job itself.